FAQ
Answers to the most commonly asked questions.
Last updated: 2025-12-01
Find answers to the most common questions about traders.bio.
Is traders.bio free?
Yes! You can create a profile and connect one trading account completely free. Premium plans unlock additional accounts, themes, and advanced features.
Is my trading account safe?
Yes. We only use your investor (read-only) password, which cannot be used to trade, modify orders, or withdraw funds. All credentials are encrypted and stored securely. Connecting your account is your own choice and we do everything to keep it safe.
Which brokers are supported?
Any broker that uses MetaTrader 4 or MetaTrader 5 is supported. This includes hundreds of brokers worldwide — IC Markets, Pepperstone, XM, FTMO, and many more.
How often does data sync?
Trading data syncs automatically and continuously. New trades appear on your profile within minutes of being closed.
Can I connect multiple accounts?
Free users can connect 1 account. Plus plan allows up to 5 accounts, and Pro plan allows up to 10 accounts.
Can other people trade on my account through traders.bio?
No. The investor password only allows reading data. It is physically impossible to place, modify, or close trades using an investor password. This is a built-in security feature of MetaTrader.
Can I hide certain trades or metrics?
Yes. From Dashboard → Customization, you can control which accounts and metrics are visible on your public profile. You can hide specific data while still tracking it privately.
How do I cancel my subscription?
Go to Dashboard → Settings and click "Manage Subscription". You can cancel anytime and keep premium features until the end of your billing period.
Can I change my username?
Yes. Go to Dashboard → Settings and update your username. Keep in mind that changing your username will change your public profile URL.
What happens if I disconnect an account?
When you disconnect a trading account, it stops syncing new data. Your historical data may still be visible on your profile unless you choose to remove it.