At Traders.bio, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our trading analytics platform.
1. Information We Collect
Account Information
- Email address and username
- Profile information (display name, bio, avatar)
- Social links you choose to add
Trading Account Data
- MT4/MT5 account login ID and investor password (encrypted)
- Broker name and server information
- Account balance, equity, and margin data
- Trade history (orders, positions, profits/losses)
Technical Data
- IP address and browser information
- Device type and operating system
- Usage patterns and feature interactions
2. How We Use Your Information
We use collected information to:
- Provide and maintain the Traders.bio service
- Sync and display your trading statistics
- Generate your public profile (if enabled)
- Process subscription payments
- Send service-related communications
- Improve and optimize the platform
- Detect and prevent fraud or abuse
3. Data Storage & Security
Security First: Your trading credentials are encrypted using industry-standard encryption before storage. We use investor (read-only) passwords exclusively—we cannot execute trades on your account.
Additional security measures include:
- Strict access controls ensuring you only access your own data
- Isolated sessions with automatic crash recovery
- HTTPS encryption for all data transmission
- Regular security audits and monitoring
- Enterprise-grade infrastructure
4. Third-Party Services
We use trusted third-party services:
Supabase
Database hosting, authentication, and real-time data sync. Data is stored securely in Supabase's Postgres infrastructure.
Stripe
Payment processing for Premium subscriptions. Stripe handles all payment information—we never store your credit card details.
5. Data Retention
We retain your data for as long as your account is active. When you delete your account:
- Personal information is deleted within 30 days
- Trading data is permanently removed
- Encrypted credentials are immediately destroyed
- Anonymized analytics may be retained for service improvement
6. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correct: Update inaccurate information
- Delete: Request deletion of your account and data
- Export: Download your trading data
- Restrict: Limit how we process your data
- Object: Opt out of certain data uses
To exercise these rights, visit your dashboard settings or contact us.
7. Public Profiles
By default, your profile is private. If you enable a public profile:
- Your username, bio, and avatar become publicly visible
- Linked trading account statistics are publicly displayed
- Trade history may be visible depending on your settings
You can make your profile private again at any time from your dashboard.
8. Cookies
We use essential cookies for authentication and session management. We do not use third-party tracking or advertising cookies.
9. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the Service. Continued use after changes constitutes acceptance of the updated policy.
10. Contact Us
For privacy-related questions or to exercise your data rights, please contact us at our contact page.